GB-Glasgow: Contact Centre Services
£82,600,000
value
GBP
17 Dec 2024
awarded
1
suppliers named
Who
| Buyer | Student Loans Company — not a council we hold |
| Supplier | Teleperformance Ltd |
What
Provision of an onshore (UK) Contact Centre(s) providing inbound telephone calls and Live Chat and assessing support will be the primary services required. We are looking for a sole Supplier who will provide the Services, from their own UK Contact Centres, in parallel to SLC providing services from its Contact Centres
Dates and source
| Runs | 31 Mar 2025 to 30 Mar 2029 |
| OCID | ocds-b5fd17-48218823-fda6-4599-856d-51039d1e485c |
| Notice | Read it on Contracts Finder |
Figures are as published An award value in OCDS may be a framework ceiling rather than a sum anyone expects to spend, so a large figure here is not evidence of a large purchase.