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GB-Glasgow: Contact Centre Services

Contracts Finder notice active GET /api/v1/contracts/118845
£82,600,000
value
GBP
17 Dec 2024
awarded
1
suppliers named

Who

Buyer Student Loans Company — not a council we hold
Supplier Teleperformance Ltd

What

Provision of an onshore (UK) Contact Centre(s) providing inbound telephone calls and Live Chat and assessing support will be the primary services required. We are looking for a sole Supplier who will provide the Services, from their own UK Contact Centres, in parallel to SLC providing services from its Contact Centres

Dates and source

Runs 31 Mar 2025 to 30 Mar 2029
OCID ocds-b5fd17-48218823-fda6-4599-856d-51039d1e485c
Notice Read it on Contracts Finder

Figures are as published An award value in OCDS may be a framework ceiling rather than a sum anyone expects to spend, so a large figure here is not evidence of a large purchase.