Provision of Outsourced Contact Centre Services
£17,000,000
value
GBP
2 Aug 2023
awarded
1
suppliers named
Who
| Buyer | Government Digital Service — not a council we hold |
| Supplier | Hinduja Global Solutions UK Ltd |
What
The Authority requires a user support solution to provide joined-up, real-time user support that can meet the needs of all Users should they encounter issues when using "GOV.UK One Login". The Authority is looking to collaborate closely with a Contractor to develop a contact centre solution.
Dates and source
| Runs | 2 Aug 2023 to 2 Aug 2026 |
| OCID | ocds-b5fd17-9eab4ec8-4fe9-4e67-986e-73afd2ca60e9 |
| Notice | Read it on Contracts Finder |
Figures are as published An award value in OCDS may be a framework ceiling rather than a sum anyone expects to spend, so a large figure here is not evidence of a large purchase.