Buyer	Norfolk and Norwich University Hospitals NHS Foundation Trust — not a council we hold
Supplier	BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY

The Smart Messaging platform, complete with its suite of applications and APIs, is designed to help organisations fulfil their messaging requirements across multiple channels, such as SMS, voice, email and Rich Communications Services, "RCS". It is a web-based tool that simultaneously supports the composition and management of outbound and inbound campaigns. Organisations will be able to build contact databases, personalise messages, schedule campaigns and manage opt-in and opt-out lists to ensure regulatory compliance. The platform also provides a comprehensive set of APIs to enable development, migration and automation of existing and new services, enabled across multiple channels.

Runs	22 Apr 2024 to 21 Apr 2025
OCID	ocds-b5fd17-a868ec54-b90d-43a0-9d0d-240dcc0b12c3
Notice	Read it on Contracts Finder

Figures are as published An award value in OCDS may be a framework ceiling rather than a sum anyone expects to spend, so a large figure here is not evidence of a large purchase.