Buyer	Department for Work and Pensions — not a council we hold
Supplier	IBM United Kingdom Limited

Service to support delivery of Business Plan outcomes across Digital Services, Bereavement, Care function. The services are working to deliver the agreed Business Plan with goals to improve the customer experience by ensuring that our services continue to be iteratively transformed. We aim to simplify processes and customer interactions for citizens.

Runs	15 Apr 2024 to 31 Aug 2026
OCID	ocds-b5fd17-ba4c9a31-a454-4e96-bb6a-10a0e7e24442
Notice	Read it on Contracts Finder

Figures are as published An award value in OCDS may be a framework ceiling rather than a sum anyone expects to spend, so a large figure here is not evidence of a large purchase.