Buyer	DfTc - Department for Transport — not a council we hold
Supplier	Microsoft Limited

Annual Support Contract. Renewal of Microsoft Premium Support contract.This is an annual support contract which covers all Microsoft software and provides us with access to the Microsoft technical resources to resolve any reactive issues and pro-actively manage our Microsoft estate. Which also provides us with training and knowledge (chalk and talk is one of them). Which comes under our proactive services. This also gives us Problem Resolution Support - where we feel Microsoft product has caused a problem - onsite support is given and escalation assistance.

Runs	25 Sep 2024 to 24 Sep 2025
OCID	ocds-b5fd17-ba68365d-d39e-449b-8ab0-d182b7557eb7
Notice	Read it on Contracts Finder

Figures are as published An award value in OCDS may be a framework ceiling rather than a sum anyone expects to spend, so a large figure here is not evidence of a large purchase.