ecm_11962 Pensions Transformation Programme (PTP) Customer Account Manager (CAM) - Application Support & Maintenance
£6,500,000
value
GBP
21 May 2024
awarded
1
suppliers named
Who
| Buyer | Department for Work and Pensions — not a council we hold |
| Supplier | Accenture (UK) Limited |
What
Level 3 Support and maintenance of the PTP CAM system which is a legacy service that manages customer accounts for pension centres and supports more than 3,000 concurrent agents managing direct telephone and paper-based contact with customers. It is a front-end solution interfacing with HMRC and a number of DWP systems including the legacy systems PSCS and ISCS.
Dates and source
| Runs | 1 Oct 2024 to 30 Sep 2027 |
| OCID | ocds-b5fd17-50985e69-2aae-458b-af7f-7ea2ced14b42 |
| Notice | Read it on Contracts Finder |
Figures are as published An award value in OCDS may be a framework ceiling rather than a sum anyone expects to spend, so a large figure here is not evidence of a large purchase.