Buyer	Department for Work and Pensions — not a council we hold
Supplier	GCI Network Solutions Limited

This service was required beyond the end of the Atos IAS contract to retain IAS historical call recordings. This will enable the Department to respond to potential customer complaints/enquiries in line with the call retention period of two years. Calls will automatically be deleted from the platform when the two year period is reached.

Runs	2 Sep 2024 to 6 Sep 2026
OCID	ocds-b5fd17-ffeced87-f301-4542-9c48-f5bd5c0db7c7
Notice	Read it on Contracts Finder

Figures are as published An award value in OCDS may be a framework ceiling rather than a sum anyone expects to spend, so a large figure here is not evidence of a large purchase.