Buyer	Westminster
Supplier	Gartner UK Limited

Including but not limited to: - Full review of contract spend to identify efficiencies and savings - Full review of budget to complete a cost optimisation exercise - linked to contract work, also focused on reducing/consolidating our applications and simplifying how we do things - Review of cyber security spend to ensure value for money and get comparison to other local authorities in terms of planned activity - Support and guidance around our emerging AI Centre of Excellence - Inform development of future Customer Service operating model, including procurement of new telephony platform and optimisation of the service

Runs	1 Nov 2024 to 30 Oct 2026
OCID	ocds-b5fd17-23832404-0893-4905-bd06-c3502d57c6b6
Notice	Read it on Contracts Finder

Figures are as published An award value in OCDS may be a framework ceiling rather than a sum anyone expects to spend, so a large figure here is not evidence of a large purchase.