Decision - Anti-Social Behaviour Review
Decision maker
Housing Committee
Report author
Justine Harris
Published
23 Jun 2022
Reference
6625
As published
the council's own words, uneditedRESOLVED: 2.1 That Committee note the outcome of the ASB review and its recommendations. 2.2 That Committee note that from the review we will develop a new ASB policy which we will bring back to a future Housing Committee for approval.
Parsed from the document
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The report reviews Brighton & Hove City Council’s Housing anti-social behaviour service using tenant and staff feedback, case analysis, complaints and external input. It recommends updating the policy and procedure, improving communication and training, reviewing resources, increasing resident feedback, and developing new responses such as a rapid response strategy, Community Protection Notices and an app.
Recommendation
Revise and separate the ASB policy and procedure; improve communications and website information; provide staff, tenant representative and councillor training; review ASB resources and Sensitive Lets; increase satisfaction surveys and community-group engagement; explore Community Protection Notices and an app; publicise court statistics; and create a Rapid Response Strategy with partners.
Financial impact
No implementation budget is stated. The report notes approximately £101 per property spent on ASB by Sheffield Council, £68 per property by B&H in 2020/21, and £1.70 per week for Portsmouth’s service.
Ward affected
city-wide
Decision maker
Housing Committee
Date in document
25 Apr 2022
Stakeholders named
parsed
Council tenants and residents affected by anti-social behaviourASB victims, witnesses and perpetratorsHousing and Tenancy Services staffCommunity groupsPoliceEnvironmental HealthTemporary Accommodation servicesCommunity Safety Team
Next steps
parsed- Meet managers, staff and partners to discuss implementation and begin drafting the new policy.
- Start satisfaction surveys for all closed ASB cases in August.
- Analyse ASB cases and provide relevant staff with access to IT systems in September.
- Devise training plans, agree how to gather and publicise successful court-case statistics, and create a Rapid Response Strategy in October.
- Review how teams within the HRA should be refocused in November and prepare the first policy draft.
- Seek Housing Committee approval before publishing the policy.
- Review work with Environmental Health, complete the Sensitive Lets procedure review and explore use of an app.
Precedents
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