Decision - Parking Policies update

To update members and seek approval for revised policies within Parking Services.

1) That Committee approves the updated Customer Service Policy (Appendix A). This policy will establish a formalisation of the procedures linked to the new IT system which will be used to promote consistency and support officers with their decision making. 2) That committee approves the new policy for barrier-controlled car parks (Appendix B). This policy will establish a formalisation of the procedures that have been historically used to promote consistency and support officers with their decision making. 3) That Committee approves the new policy for parking bay suspensions (Appendix C). This policy will establish a formalisation of the procedures that have been historically used to promote consistency and support officers with their decision making. 4) That Committee approves the Parking Services Penalty Charge Notice Policy (Appendix D). This policy will establish a formalisation of the procedures that have been historically used to promote consistency and support officers with their decision making. 5) That Committee approves the updated policy for Parking Design & Implementation (Appendix E). This policy will establish a formalisation of the procedures that have been historically used to promote consistency and support officers with their decision making.

The policy sets standards for the operation, monitoring and administration of Brighton and Hove City Council’s five barrier-controlled car parks. It explains parking tariffs, refunds, abandoned vehicles, disabled and electric vehicle bays, alternative-rate payments, and eligibility and conditions for season passes.