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Contact Centre Transformation to Hosted Solution Phase 2 (G-Cloud 14 Call Off)

Contracts Finder notice active GET /api/v1/contracts/127398
£320,000
value
GBP
4 Apr 2025
awarded
1
suppliers named

Who

Buyer Peterborough
Supplier PricewaterhouseCoopers LLP

What

Phase 2 of the contact centre transformation project - AWS voice automation & enhanced benefits and redesign of the contact model.

Dates and source

Runs 14 Apr 2025 to 31 Jul 2025
OCID ocds-b5fd17-2fd79768-071f-455f-9dff-3edaedc32163
Notice Read it on Contracts Finder

Figures are as published An award value in OCDS may be a framework ceiling rather than a sum anyone expects to spend, so a large figure here is not evidence of a large purchase.